Refund policy
Refund & Exchange Policy
We do not offer refunds under any circumstances. All purchases are final and are eligible for exchange only, subject to the conditions below.
Exchange Policy
We have a 48-hour exchange policy, which means you have 48 hours after receiving your order to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original packaging. You must also provide the receipt or proof of purchase.
To request an exchange, please contact us at info@miraibrahim.com.
If your exchange request is approved, we will provide you with instructions on how and where to send your item. Items returned without first requesting an exchange will not be accepted.
For any exchange-related inquiries, please contact us at info@miraibrahim.com.
Damaged or Incorrect Items
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will assess the issue and, where applicable, arrange a replacement or exchange.
Non-Exchangeable Items
The following items are not eligible for exchange:
- Sale items
- Gift cards
Exchange Conditions
Items that are damaged, stained, altered, washed, worn, or not returned in their original condition will not be accepted for exchange.
All exchanges are subject to product availability. If the requested item is unavailable, store credit may be issued at our discretion.